o Key Facts – Briefly summarize the key facts in the case. o Key Actors – Briefly describe the key actors – these will include key people and/or organizations. o Analysis – The student’s analysis of the case may include the important lessons from the case, causes of the problems in the case and/or the factors that enabled successful resolution of the challenge or problem as well as unexplored issues that may be relevant to the case. o General Thoughts – This section is optional. Student may give his/her general thoughts on the case.