FAQs
Before you decide to engage any online writing service provider, trust is important. In most cases, customers find themselves on the receiving end for poorly completed essays. Here are some of the questions we receive daily from our customers;
What type of papers do you write?
Most customers, before entrusting us with their work always ask the types of papers that we as an industry do write. Essay writing industry requires diverse expertise ranging from high school assignments to doctorate dissertation. This means that as an entity we must ensure we have all it takes to cope with any type of assignment (simple to more complex ones). For more information, you can check out our list of services.
What are the qualifications of your writers?
At the moment we have a team of over 500 professional freelance writers and editors that we outsource all over the world. However, we target writers from English speaking countries such as USA, Australia and United Kingdom. EssayNob writers specialize in different academic disciplines and possess either Master’s Degree or Doctorate. At EssayNob.com, you can rest assured that your thesis on Astrophysics will be researched, written, edited and send to you within the specified time frame. We have implemented an individual approach to every order; we assign orders to those writers with expertise in the specific fields.
Here is a brief insight into how we conduct our writing process;
Once you place your order, a selected team will go through all your instructions and assign the orders based on the writers’ qualifications. The writer then reaches the topic and writes the paper. Once this is done, he or she will format the paper as per the instructions. The writer then submits the work to quality assurance department. Here the paper is checked for grammar, plagiarism, and citation. Lastly, the paper will be reviewed by expert editors to ensure we deliver the best results.
Do you guarantee that you will meet the deadlines?
We at EssayNob.com are guided by the spirit of “time waits for no man” This means that we write quickly but accurately. In the event we don’t accommodate your request, we will inform you ahead of time. This happens in case some of the instructions were not clear or you provided additional information about the order. The bottom line is, we never take orders if we are not able to deliver on time.
How do I reach you once I place my order?
We are available 24/7. We understand that the only way to win our customers’ trust is through good communication. If you have any questions, inquiries or comments regarding our services or the order you placed, you can call us, contact us via live chat or send us an email. Our customer care managers will respond promptly or refer you to the right person.
How do I get my work once it’s completed?
Once our expert editors have reviewed your paper it will be sent to your email. All you need to do is to log into your email account and you will get your work.
On what grounds do you offer refunds?
Yes, you can request for refund within the first three days after your work was completed if;
- The paper did not follow your instructions( failed to answer the question) and writer refused to revise.
- The paper was not written in the specified format
- Your paper was not delivered within the specified timeframe.
Why is it not possible to order a very big assignment with a delivery time of just a few hours?
The truth of the matter is that some orders are complex and requires extensive research and takes a lot of time to write. Since we care much about quality, we will most likely disable some orders. For instance it would be unrealistic to have 100 pages completed within 3 hours. We need you to get satisfied with our services.