Question 41
Question 41
When working to create a new approach that may include aspects of either home culture or adopt practices from a third culture, negotiators are using what approach?
effect symphony | ||
improvise an approach | ||
embrace the other party’s approach | ||
employ agents or advisors | ||
Negotiators are using all of the above approaches. |
Question 42
In group-oriented cultures
the individual comes before the group’s needs. | ||
decisions are primarily made by senior executives. | ||
decision making is an efficient, streamlined process. | ||
negotiators may be faced with a series of discussions over the same issues and materials with many different people. | ||
All of the above occur in group-oriented cultures. |
Question 43
Which of the following is not one of Janosik’s four ways that culture is used in international negotiation?
culture as learned behavior | ||
culture as economic indicator | ||
culture as shared values | ||
culture as dialectic | ||
Each of the above is one of Janosik’s four ways that culture is used in international negotiation. |
Question 44
The “embrace the other party’s approach” strategy involves
adopting completely the approach of the other party. | ||
both parties making mutual adjustments to find a common process for negotiation. | ||
creating a new approach that may include aspects of either home culture or practices from a third culture. | ||
persuading the other party to use your approach. | ||
The “embrace the other party’s approach” strategy involves all of the above. |
Question 45
The “culture-as-shared-value” approach
concentrates on documenting the systematic negotiation behavior of people in different cultures. | ||
concentrates on understanding the central values and norms of a culture and then building a model for how these norms and values influence negotiations within that culture. | ||
recognizes that all cultures contain dimensions or tensions among their different values. | ||
recognizes that no human behavior is determined by a single cause. | ||
All of the above are elements of the “culture as shared” value approach. |
Question 46
According to Salacuse, which of the following is not a factor in the environmental context of negotiations?
political and legal pluralism | ||
foreign governments and bureaucracies | ||
relative bargaining power | ||
international economic factors | ||
All of the above are factors in the environmental context of negotiations. |
Question 47
“Coordinating adjustment” involves
adopting completely the approach of the other party. | ||
making conscious changes to your approach so that it is more appealing to the other party. | ||
both parties making mutual adjustments to find a common process for negotiation. | ||
crafting an approach that is specifically tailored to the negotiation situation. | ||
“Coordinating adjustment” involves all of the above. |
Question 48
The individualism/collectivism dimension describes
the extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequally. | ||
the extent to which the society is organized around individuals or the group. | ||
the extent to which cultures hold values that were traditionally perceived as masculine or feminine. | ||
the extent to which a culture programs its members to feel either uncomfortable or comfortable in unstructured situations. | ||
None of the above describes the individualism/collectivism dimension. |
Question 49
Which of the following is an immediate context factor in cross-cultural negotiations?
external stakeholders | ||
instability | ||
international economic factors | ||
relationship between negotiators | ||
All of the above are immediate context factors in cross-cultural negotiations. |
Question 50
Political and legal pluralism can make cross cultural negotiations more complex because
there may be implications for the taxes that the organization pays. | ||
there may be implications for the labor codes or standards that the organization must meet. | ||
there may be different codes of contract law and standards of enforcement. | ||
political considerations may enhance or detract from the conduct of business negotiations in various countries at different times. | ||
Political and legal pluralism can make cross cultural negotiations more complex because of all of the above. |
Question 51
In the GRIT strategy for synchronized de-escalation,
the party who desires to withdraw from the negotiation initiates the action. | ||
unilateral actions are required of both sides. | ||
a negotiator makes a concession and states that it is part of a deliberate strategy to reduce tension. | ||
each party makes a concession only when he or she knows that the opposing party will reciprocate in kind. | ||
All of the above are elements of the GRIT strategy. |
Question 52
Role reversal
is applicable and useful only in integrative bargaining situations. | ||
is only useful in sharpening the differences between actual positions. | ||
helps negotiators place themselves in the other party’s shoes. | ||
gives the negotiator inside information about the opposing negotiator’s strategy. | ||
None of the above is true of role reversal. |
Question 53
Which of the following makes a negotiation more intractable?
The parties themselves are well organized | ||
The conflict frequently de-escalates | ||
The parties themselves are unorganized, loosely connected, and lacking structure | ||
The social system from which the parties come is clearly structured | ||
There is general consensus on underlying values, but a disagreement on how resources are to be allocated |
Question 54
Which of the following is not one of Fisher’s major approaches to fractionating conflict?
reduce the number of parties on each side | ||
restrict the precedents involved, both procedural and substantive | ||
state issues in concrete terms rather than as principles | ||
role reversal and imaging processes | ||
All of the above encompass Fisher’s approaches to fractionating conflict. |
Question 55
Direct analogies are those in which
the problem is placed or examined in a totally different field of information. | ||
the problem is restated in terms of a party’s fantasized or wished-for state. | ||
a party puts himself or herself in the problem situation, attempting to identify with it or empathize with those in the situation. | ||
a different, often graphic image is conjured up to focus attention and provide a starting point for more open discussion. | ||
None of the above describes direct analogies. |
Question 56
Which of the following approaches can be used to de-escalate conflict by establishing commonalties or focusing on common objectives?
responding in kind | ||
confronting offensive behavior | ||
imaging | ||
establishing superordinate goals | ||
None of the above can be used to de-escalate conflict by establishing commonalties or focusing on common objectives. |
Question 57
Which is not a way parties avoid conflict per Mayer?
Aggressive avoidance | ||
Passive aggressive avoidance | ||
Avoidance through premature problem solving | ||
Avoidance through surrogates | ||
All are ways parties avoid conflict |
Question 58
Smyth suggests that the most intractable situations occur
when a change in the power balance is at stake, and for which there are firmly agreed-upon social institutions for dealing with the power change. | ||
when the power relationship does not change, and for which there are firmly agreed-upon social institutions for dealing with the power change. | ||
the perceived need to negotiate simultaneously about change in power and the applicable, appropriate institutions for maintaining that power shift. | ||
when the power relationship does not change, and for which there are no agreed-upon social institutions for dealing with the power change. | ||
Smyth suggests that the most intractable situations occur in all of the above circumstances. |
Question 59
What strategy does Fisher suggest to make options more desirable to the opponent?
give them a “yesable” proposal | ||
ask for a different decision | ||
sweeten the offer | ||
use legitimacy or objective criteria to evaluate solutions | ||
Fisher suggests all of the above strategies to make options more desirable. |
Question 60
Which of the following techniques is the least effective in resolving impasses and defusing volatile emotion?
separating the parties | ||
tension management | ||
active listening | ||
synchronized de-escalation | ||
all of the above techniques aid in resolving impasses |